Dear Parents, our swim school provides a variety of ways to take a payment, we prefer checks or BACS. Most families pay by check. To be able to take a phone payment we need to be in the office at all times. We have found that our office phone is ringing from 7am in the morning to 11pm at night because our clients are families and as families we are working during the day and taking care of family-type 'stuff' outside their work hours. We even received a call at 10:45pm on 31 Dec.
We obviously are not a international organization that can have a person in an office for these 16 hours per day. To alleviate the frustration we recommend to pay by BACS or check. This way an additional staff member does not need to be in the office 16 hrs per day and subsequently saving you money. If you do call, but don't get an answer, please leave a message so we can reply. We won't reply to a random number because like yourselves we receive a number of unsolicited phone calls from advertisers. If you email us we will send you the BACS details. We don't provide our bank details on our web site as we have found that leaving BACS details on a web site (Phoenix site) can lead to fraud. If you do wish to pay by phone, and if you don't get an answer, we will reply to your message. Thank you. Gary